Privacy Policy
Privacy Policy
Welcome to VEA Clinic ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.veaclinic.com (the “Site”) and use our therapy services.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, date of birth, and other identifiers you provide.
- Health Information: Information related to your medical history, health status, and treatment plans.
- Payment Information: Billing address and payment details.
- Technical Data: IP address, browser type, operating system, and information about your visit (e.g., pages viewed and time spent on the Site).
- Communication Data: Records of your correspondence with us.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To deliver therapy services, manage appointments, and communicate with you.
- To Process Payments: To handle billing and payment transactions.
- To Improve Our Services: To understand how users interact with our Site and improve our offerings.
- To Communicate: To send you updates, newsletters, and promotional materials (you can opt-out at any time).
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and IT support.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of any inaccurate or incomplete data.
- Erasure: The right to request deletion of your personal data under certain conditions.
- Restriction: The right to request restriction of processing your personal data under certain conditions.
- Objection: The right to object to our processing of your personal data under certain conditions.
- Portability: The right to request transfer of your data to another organization or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@veaclinic.com.
Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Email: info@veaclinic.com
Telephone: 020 8150 0092